The voice at the front desk of modern healthcare.
Ethon is a clinically-tuned voice AI that answers every call, books appointments, and shepherds patients through care — 24/7, in 32 languages, with HIPAA-grade safeguards.
Sounds human.
Thinks clinical.
Ethon handles multi-turn conversations with empathy, natural interruptions, and full context of the patient's chart, insurance, and care plan.
One voice agent. Every workflow.
Ethon replaces fragmented IVRs, answering services and reminder bots with a single, clinically-grounded AI teammate.
Autonomous scheduling
Books, reschedules and cancels across providers, locations and modalities. Handles waitlists and no-shows automatically.
Care management
Post-discharge follow-ups, medication adherence, chronic care check-ins — escalates to a clinician when needed.
Omnichannel
Voice, SMS, WhatsApp, web chat — one memory across every touchpoint.
32 languages
Native accent handling with medical vocabulary tuned per region.
EHR-native
Read/write to Epic, Cerner, Athenahealth, eClinicalWorks, and 40+ more via HL7 FHIR.
Clinical guardrails
Physician-designed protocols with red-flag detection. Never gives medical advice out of scope.
HIPAA & SOC 2
BAAs, PHI redaction, in-region data residency, and full audit trails on every interaction.
Plays well with your stack
Epic · Cerner · Athenahealth · Twilio · Salesforce Health Cloud · Zocdoc · NextGen
Three steps to zero hold time.
From first ring to closed loop in under 90 seconds. No agent scripts to write, no phone trees to maintain.
Ethon answers
Inbound & outbound calls handled instantly — no queues, no hold music. Voice, SMS or chat.
Ethon understands
Looks up the patient in your EHR, checks insurance, reviews care plan and provider availability in real-time.
Ethon completes
Books, reschedules, collects intake, and closes the loop. Every action logged and auditable.
From solo clinics to health systems.
Never miss a call. Never miss a patient.
Small teams punch above their weight with Ethon covering the front desk after hours, at lunch, and during no-shows.
- Autonomously fill 22% more slots via smart waitlisting
- Reduce no-shows by 41% with proactive confirmations
- Answer in Spanish, Mandarin, Vietnamese and 29 more languages
- Live in 7 days — no dev work required
The team you always wished you had.
From frontline nurses to CMIOs — hear why healthcare leaders trust Ethon with their most important patients.
“Ethon picked up 3,200 calls in our first month. Our front-desk team finally has time to focus on the patient in front of them.”
“The care companion for our CHF cohort cut 30-day readmissions by 22%. Nothing else came close.”
“Patients tell us they didn't realize it was AI. That's the highest compliment.”
“We looked at six vendors. Ethon was the only one our physicians trusted with clinical intake.”
Built for the strictest clinical standards.
Every conversation is encrypted, redacted and auditable. Ethon is deployed at flagship health systems and reviewed by their information security teams.
Simple plans. Serious ROI.
Every plan includes HIPAA compliance, unlimited languages, and our clinical safety layer.
- Up to 2,000 calls / month
- 3 provider seats
- EHR read-only integration
- Voice + SMS channels
- Business-hours support
- Up to 20,000 calls / month
- Unlimited seats
- Full EHR read/write via FHIR
- All channels + Care Companion
- 24/7 clinical support desk
- Custom voice & persona
- Unlimited calls
- On-prem / VPC deployment
- Custom SLAs & escalation
- HITRUST r2 certified
- Dedicated clinical AI engineer
- White-glove implementation
Everything you were about to ask.
Give your front desk superpowers.
Book a 20-minute walkthrough with our clinical AI team. Bring your toughest workflow — we’ll show you Ethon handle it live.